Technician Console

Ticket Queue

This view is the technician starting point. It should show triage priority, client-safe status, diagnostics readiness, and GitLab linkage before anyone dives into engineering detail.

Scaffolded surface for triage and diagnostics

WK-1042

In Progress

Contact form stopped sending after content update

Airborne · Marketing Website

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WK-1041

Under Review

Client reports intermittent session expiry during checkout

Airborne · Portal

Open detail